Shipping policy

The Estimated Delivery Date for your order is calculated by combining the Handling & Preparation Time with the Estimated Transit Time.

• In-Stock Products: These products are already manufactured and ready, so the preparation process will be commenced immediately.
• Custom Products: This product type generally requires a longer preparation period due to specific design and manufacturing requirements. The exact timeframe will be communicated upon order confirmation.
• Pre-order Products: Preparation for these items only begins after the official release or in-stock date.

The Estimated Transit Time for all product types typically ranges from 7 to 30 days.

Important Note: During US and International Holidays or peak seasons, please anticipate an additional delay of 7–10 days for both domestic and international deliveries.

For more detailed information, please read our full policy here: https://karvemeilleur.com/pages/shipping-delivery

Exchanges Faulty Items If any items are damaged, defective or incorrect, you must contact us within 7 days from the order. We display photos of our products on our website for guidance only - minor differences between the photograph and the received product do not count as defects. If you have received a damaged, defective, or incorrect item please email Support@karvemeilleur.com and include: Order number Name the order was made with Email address the order was made with A photograph illustrating the damage

For more detailed information, please read our full policy here: https://karvemeilleur.com/pages/returns-exchanges-policy

Cancelling Orders If you wish to cancel your order please, email Support@karvemeilleur.com and include: Order number Name the order was made with Email address the order was made with A photograph illustrating the damage Kindly note that we may not be able to guarantee your cancellation as your order may have been despatched prior to receiving tracking information.